Privacy Policy

Information We Collect and Why

At My Store, we organize this policy around the kinds of information we actually touch, so you can see exactly what we hold and why before you decide to trust us with it.

Order Information

When you place an order at kickhaven.shop, we collect your name, shipping and billing address, email, phone number, and payment details. This is used to fulfill your order, calculate shipping and tax, send confirmations, and handle any returns or support requests you send to service@kickhaven.shop.

Device and Browsing Information

As you browse our site, we automatically receive your IP address, browser type, device type, pages viewed, referring URL, and timestamps. We use this to keep the store running smoothly, catch fraud attempts, and understand which pages are useful and which aren't.

Cookies

Essential cookies keep your cart and login session working.
Analytics cookies tell us how visitors move through kickhaven.shop.
Marketing cookies help us show relevant ads and measure whether they worked.

You can block or delete cookies in your browser settings; some site features may not work correctly without them.

Who We Share Information With

We share only what's needed with payment processors, shipping carriers, email/SMS platforms, and analytics or advertising providers who help us run My Store. We do not sell your personal information for cash.

How Long We Keep It

We retain order records as long as needed for accounting, warranty, and legal purposes, and browsing data for a limited window tied to its analytics use, after which it is deleted or anonymized.

Your Rights

You can ask us to access, correct, or delete your personal information, and you can opt out of marketing emails at any time using the unsubscribe link or by contacting service@kickhaven.shop. California residents have additional rights under the CCPA, including the right to know what categories of data we collect.

Children's Privacy

My Store is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us data, contact service@kickhaven.shop and we will remove it.